Participants can be removed from the manage participants table if they will no longer be assigned to any surveys moving forward.
Reports are not affected when people are removed; any responses already collected are still available in your reports.
Participants cannot be removed if they are assigned to an open or pending survey. Participants do not need to be unassigned from a closed survey to be deleted.
Delete Participants
Go to more options (three vertical dots icon) in the manage participants page of the PEOPLE tab. Select delete participants.
This will bring you to the delete participants page.
Select export to download a list of all participants within the manage participants table. For those you don’t want to delete, you can leave column E blank or delete them from the spreadsheet. All participants you want to delete from the platform should be kept in this spreadsheet with the text “delete” in column E. Do not change any column names or add/remove columns or sheets from the document.
Once you have finalized your file, save it and select import on the delete participants page. You will be prompted to move forward with deleting participants. This cannot be undone.