How accurate is your sentiment analysis?
The People Element sentiment accuracy rates, based on the survey template questions, are shown to be above 70%. A sentiment analysis model is considered strong when the accuracy rate is above 70%.
How can I view comments?
Comments can be viewed in the comments page of the REPORTS tab. You can view comments using the word/topic cloud visualization in the comment analysis widget or download a comment report.
If you do not see the comments tab, you will need to contact the person who gave you platform access to provision you access to the comments.
Why is a comment from last week showing up in reporting this week?
This could be due to the date range that is set up in data filters or the participant went back into their survey to make changes/edit and the participant has a new completed date for their survey.