The Comment Report is helpful tool to utilize when looking at open-ended responses from your surveys. You can see responses verbatim broken out by question and demographic and export to CSV and PDF.
Users with provisioned access will be able to access and download this report. If you do not see the comments page within your REPORTS tab, check with the individual who gave you access to the platform to have this role assigned to you.
When in the comments tab you will see the comment analysis widget. In the upper right corner, click on comment report.
Select the questions you want to export responses for and choose a demographic to break out the responses by. Selecting a demographic is optional and if not selected, the responses will be broken out by question only.
From here you can export the report (CSV or PDF) or save the report (PDF) to be automatically emailed on a set cadence.
Your report will be created and/or saved based on the data filters you have set. This includes survey, date range, and demographic filters.
To save your report, enter the report name and hit save.
To schedule the saved report to be pushed via email on a set cadence, provide the email addresses for those it should be sent to and select the frequency of report. Hit save.
Once saved, you can find your report in the Favorites page. From here you can edit, download, or delete your saved reports.